Phones answered 24/7Plymouth, MN 55447
Call (833) 490-5225
(833) 490-5225
Plymouth, Wayzata, Minnetonka, Hopkins, Eden Prairie, Champlin and Rogers

Water in a Plymouth basement or ceiling? Shut off the source, then call.

Snowmelt that finds a foundation while the ground is still frozen, ice dams that push meltwater under shingles, pipes that split in a January cold snap and show it only on the thaw. Call (833) 490-5225 at any hour. You see the price in writing before any equipment is switched on.

  • Phones answered 24/7
  • Ice dams, frozen pipes and sump failures
  • Independent local licensed company

Get a fast quote

Fastest: call (833) 490-5225. Or send this and we call you back.

24/7Phones answered, nights and weekends included
81,026Plymouth residents counted in the 2020 census
Late winter to MayFrozen ground cannot soak up snowmelt, so basements take water in the thaw
24Plymouth and the towns within 25 km we cover

Today in Plymouth

Frozen ground, snowmelt and cold snaps decide which water problems are most likely in Plymouth from week to week.

    Call (833) 490-5225 · See the local season calendar

    Plymouth & Hennepin County

    Local water damage restoration you can reach by phone

    Plymouth Water Damage Restoration at a glance

    Plymouth Water Damage Restoration answers water damage calls 24/7 for Plymouth and 23 nearby towns across Hennepin, Carver and Wright counties. A local technician pumps out standing water, maps moisture with meters and dries finished basements, walls and ceilings. Crews are dispatched as fast as one is available, and the price is put in writing before work starts.

    Plymouth grew from farmland into a suburb of 81,026 people (2020 census), mostly from the 1970s on, and a great many of its houses have a finished lower level. That is where Minnesota water tends to end up: carpet over a slab, drywall around a sump pit, a furnace and water heater in the same room. The first hour decides how much of it can be saved.

    Plymouth Water Damage Restoration is a phone line that connects you with a local technician for extraction and drying, and it is open at 2 a.m. in January as much as on a July afternoon. Tell us which rooms are wet, where the water started and whether it is still coming, and we will tell you plainly what happens next. Browse the water damage services or the towns we cover if you want to look first.

    Service area
    Plymouth and 23 towns and neighbourhoods within 25 km, across Hennepin, Carver and Wright counties, from Navarre and Wayzata to Champlin, Rogers and Hanover
    Address
    Plymouth, MN 55447
    Hours
    Phones answered 24/7
    Pricing
    Ask for the price in writing before work starts. Costs depend on the size of the damage and the access; national averages are not Plymouth prices
    What we handle
    Finished basement and lower-level water, sump pump failures, frozen and burst pipes, ice dam and roof leaks, water heater and appliance leaks, sewer backups, storm and flood water, structural drying, and mold inspection and remediation
    Insurance
    Standard homeowners policies do not cover rising flood water; sewer and sump backup are usually added by endorsement; flood policies have a 30-day waiting period (Minnesota Commerce guidance)
    Who else you may need
    A licensed plumber repairs the pipe, water heater or sump pump; a roofer repairs the roof. After a sewer backup, call city public works right away, as Plymouth guidance asks. Ask whether rebuild work is done under a DLI residential building contractor licence and check it on DLI lookup
    Services

    Water damage services for Plymouth and Hennepin County

    Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.

    Water Damage Restoration

    Moisture mapping, extraction and structural drying for Plymouth homes, from thaw-season basements to winter pipe breaks.

    Emergency Water Removal

    Pumps and truck-mounted or portable extractors that pull standing water out of Plymouth basements and living areas fast.

    Basement Water Damage

    Extraction, drying and a clear repair list for Plymouth basements flooded by thaw, rain or groundwater.

    Sump Pump Failure Damage

    Water removal and drying for Plymouth basements flooded when a sump pump failed, lost power or could not discharge.

    Burst Pipe Water Damage

    Extraction, drying and documentation for Plymouth homes after a supply line splits in a wall, ceiling, garage or crawl space.

    Frozen Pipe Water Damage

    Water removal and drying for Plymouth homes where a frozen line split and leaked as it thawed.

    Sewage Backup Cleanup

    Protective removal, disinfection and drying after a sewer backup floods a Plymouth basement or bathroom.

    Flood Damage Cleanup

    Cleanup and drying after rising lake, creek or storm water reaches a Plymouth-area home, including contaminated Category 3 water.

    Storm Damage Restoration

    Water removal and drying after summer thunderstorms, hail or fallen limbs let rain into a Plymouth home.

    Roof Leak Water Damage

    Finding, removing and drying the water a leaking roof sends into insulation, ceilings and walls of a Plymouth home.

    Ice Dam Water Damage

    Removing and drying the water an ice dam pushes into Plymouth ceilings, walls and attic insulation, and fixing the cause.

    Mold Remediation

    Containing, removing and cleaning mold growth that followed a slow-dried leak or flood in a Plymouth home.

    Mold Inspection and Testing

    What a mold inspection finds, when testing helps, and how to choose an independent assessor in the Plymouth area.

    Ceiling Water Damage

    A stained or sagging ceiling means water is trapped above it. Here is how the source is found, the ceiling is opened and the cavity dried.

    Water Heater Leak Cleanup

    A leaking or failed water heater can soak a finished basement quickly. Here is the cleanup, the drying and what to do before help arrives.

    Appliance Leak Water Damage

    Washing machine hoses, dishwashers and ice-maker lines leak into floors and ceilings below. Here is how the water is traced, removed and dried.

    Apartment and Condo Water Damage

    In shared buildings the hard question is who may start work and whose policy carries the loss. Here is how to move before it is settled.

    Commercial Water Damage

    A wet office, shop or warehouse needs drying plus records. Here is how a loss is handled when the lease and the insurer matter as much as the water.

    Why homeowners call us

    Why Plymouth Water Damage Restoration

    A line that answers at 3 a.m.

    Pipes split in the coldest hours and sump pumps quit during the storm, so the phones are answered around the clock, holidays included. Crews are dispatched as quickly as one is free, and you hear honestly how long that is likely to be.

    Built for the Lake Minnetonka side

    Calls come from Plymouth, the lake towns, the Highway 55 corridor and the river towns to the north and west. A lakeshore lot, a split-level in Minnetonka and an older Hopkins bungalow fail in different ways, and the call starts there.

    Price in writing first

    You are given a written price before equipment goes on. National averages are public and we print them with their publishers, but they are not a quote for your house.

    Readings, not guesses

    Drying is judged by moisture meter readings compared with a dry wall in your own house, so the work stops when the numbers say it is dry rather than when a day count runs out.

    Honest about what we cannot know

    We do not predict what your insurer will pay or promise an arrival time. We tell you what to photograph, who else you may need and which questions to put to any company.

    Houses and offices alike

    Single-family homes, townhome and condo units, and the offices and light industrial buildings along I-494 and Highway 55 all use the same line.

    How it works

    From phone call to fixed, in four steps

    1. Stop the source, then call

      Close the fixture valve or the main if a pipe is involved. Tell the dispatcher which floor is wet, where it began and whether the water is still running.

    2. A technician is sent

      Crews are dispatched around the clock as fast as one is available. We never promise an arrival time we cannot control, and we tell you what to do while you wait.

    3. Measure, price, approve

      The technician maps the wet area with meters, explains what can dry in place and what must come out, and gives you the price in writing. Nothing starts until you agree.

    4. Dry to a number, then rebuild

      Pumps, air movers and dehumidifiers run until readings match a dry reference. Rebuilding is a separate step, priced once the structure is dry.

    What should you do first when water is spreading through a Plymouth house?

    Close the valve at the fixture or the main shut-off if a pipe or appliance is the cause, stay out of water near outlets, the panel or the furnace, and photograph everything before moving it. If the water comes through a foundation wall or roof you cannot stop, lift belongings off the floor and call.

    Most Minnesota houses have the main shut-off where the supply line enters the lower level, often near the water meter and the water heater. Find it on a dry day and turn it once so you know it moves. A valve that has sat for decades can be stiff, and forcing it can break the stem.

    Resist the urge to rip out wet carpet or drywall before it has been read with a meter. Clean-water carpet can sometimes dry in place, and cutting early can spread contamination if the water came up a floor drain. Photographs, a short list of what got wet and a phone call are the most useful things you can do.

    • Close the supply valve or the main if a pipe or appliance is leaking
    • Keep out of rooms where water has reached outlets, the panel or the furnace
    • Photograph and video the damage before you move anything
    • Lift boxes, electronics and stored papers off wet floors
    • Write down when you first noticed the water and where it seemed to start

    Why do Plymouth basements take on water in the spring thaw?

    Frozen ground cannot absorb snowmelt, so water runs toward foundations instead of soaking in. Restoration companies describe basement trouble from late winter through May, with sump pump failures common once the spring rains arrive. Timing varies by year, so treat the season as a window, not a date.

    A sump pit collects groundwater from drain tile around the footing and pumps it out through a discharge line. In March and April that line can be frozen, buried in snow or blocked where it exits, and the pump may be running nonstop on a tired switch. When the power flickers in a storm, the pit overflows.

    Most Minnesota cities bar sump pump discharge to the sanitary sewer, so the water has to go outside, away from the house. We have not confirmed how Plymouth words its own rule, so check with the city before rerouting a discharge line.

    What happens when a cold snap meets pipes in a garage or exterior wall?

    Water expands as it freezes, and a split in the pipe may stay sealed by the ice itself. The leak starts when the plug thaws. Calls often come on the first warm day, which is why damage in a wall, ceiling or garage can show up days after the cold.

    Pipes run through places a heating system barely reaches: an exterior wall on the north side, the rim joist above a foundation, a garage ceiling, a cabinet on an outside wall. A long subzero stretch is hard on all of them, and a house left cold while the owners are away is the worst case.

    If you find a frozen pipe, close the main before it thaws and open the faucet so melting water has somewhere to go. Do not use an open flame to thaw it. Then call, because the leak you cannot see is the one that soaks insulation.

    • Close the main before the pipe thaws, then open the nearest faucet
    • Warm the space with a hair dryer or a space heater kept well clear of anything wet
    • Never use a torch or open flame on a frozen pipe
    • Look for a damp ceiling or wall below the cold spot once it warms up

    Will homeowners insurance pay for a wet basement in Minnesota?

    It depends on the cause, and your insurer decides. Minnesota Commerce guidance says standard homeowners policies do not cover rising flood water, while sudden damage from falling rain or a burst pipe may be covered. Sewer and sump backup are usually excluded unless added by endorsement.

    A flood policy normally carries a 30-day waiting period, so it cannot be bought on the day the lake rises. Frozen-pipe claims can be refused if the house sat unheated and empty, or if a slow leak went on for a long time. Report promptly, ask for a claim number and describe the loss accurately.

    We cannot tell you how a claim will turn out. What we can do is leave you with dated photographs, a moisture log and an itemised written scope, which is what an adjuster usually asks to see.

    Service areas

    Serving Plymouth and all of Hennepin County

    Hopkins

    ZIP 55305, 55343

    Osseo

    ZIP 55311, 55369, 55569

    Hamel

    ZIP 55340

    Minneapolis

    ZIP 55401, 55402, 55403, 55404, 55405, 55406…

    Mound

    ZIP 55364

    Service area map: Navarre, Loretto, Wayzata, Hopkins, Maple Plain, Long Lake, Osseo, Minnetonka, Crystal Bay, Hamel, Minneapolis, Minnetonka Beach, Excelsior, Rockford, Spring Park, Chanhassen, Eden Prairie, Mound, Champlin, Rogers, Dayton, Victoria, HanoverNavarreLorettoWayzataHopkinsMaple PlainLong LakeOsseoMinnetonkaCrystal BayHamelMinneapolisMinnetonka BeachExcelsiorRockfordSpring ParkChanhassenEden PrairieMoundChamplinRogersDaytonVictoriaHanoverPlymouth (base)N

    Plymouth, MN 55447 · 25 km service radiusCall (833) 490-5225

    Not on the list?

    We also cover many smaller communities across Hennepin County. Check your ZIP.

    Job stories

    Typical jobs around Hennepin County

    Typical job
    Illustration: A frozen discharge line leaves a sump pit overflowing in a Hamel finished basement

    A frozen discharge line leaves a sump pit overflowing in a Hamel finished basement

    What homeowners notice
    After a long cold March, a household hears the sump pump running without pause and then silence. The discharge line outside is packed with ice, the pit has overflowed, and an inch of water is spreading under the carpet of a family room.
    What we do
    The technician pumps the room out, pulls back the wet pad, checks the base of the drywall with a meter and cuts it above the wet line. Air movers and a dehumidifier run in the closed room, and the homeowner is told to have a plumber look at the pump and the discharge route.
    What to expect
    Readings on the slab and the wall bottoms are logged each visit until they match a dry wall elsewhere in the house, and the photographs are handed over for the insurer.

    3 to 5 days typical visit

    Typical job
    Illustration: High lake water seeps into a Wayzata walkout lower level

    High lake water seeps into a Wayzata walkout lower level

    What homeowners notice
    Lake Minnetonka stays high after a wet spring, and a homeowner notices a damp line along the walkout wall and a musty smell in the carpeted lower level. Groundwater is pushing through the slab joint near the door.
    What we do
    The technician removes the standing water, lifts the damp carpet and pad, and maps the wet slab and the bottom of the wall with a meter. A dehumidifier runs with air movers while the homeowner is advised to keep the sump running and to ask the insurer whether groundwater is covered.
    What to expect
    The slab is read again at each visit and the equipment is removed once the numbers hold, with a written note on what was and was not dried.

    4 to 6 days typical visit

    Typical job
    Illustration: A split supply line behind a Hopkins bungalow kitchen wall shows up on the thaw

    A split supply line behind a Hopkins bungalow kitchen wall shows up on the thaw

    What homeowners notice
    After a week of subzero nights, the first warm afternoon brings a drip from the ceiling of a lower-level bathroom and a stain on the wall of the kitchen above. A pipe in an exterior wall froze and split, and the leak began as the ice melted.
    What we do
    With the main closed, the technician finds the wet path with a meter, opens the wall and ceiling just enough to reach the wet insulation and sets a dehumidifier. A plumber is recommended for the pipe, since the line must be repaired before the wall is closed.
    What to expect
    The cavity is read until it matches a dry wall, and the dated photographs and moisture log go to the homeowner for the claim.

    3 to 4 days typical visit

    See more job stories

    Still stuck? We pick up 24/7.

    If it's an emergency, call now. For non-urgent water damage restoration, send the form and we'll call you back.

    Guides

    Answers before you call

    FAQ

    Frequently asked questions

    Will someone answer at night or on a holiday?

    The phones are answered 24/7, holidays included. Crews are dispatched as fast as one is available, and we do not promise an arrival time. The dispatcher tells you what the wait is likely to be and what to do while you hold on.

    How soon does a wet basement need to be dried?

    Restoration guidance commonly says to dry wet materials within a day or two to limit mold. Cold, closed-up Minnesota houses dry slowly in winter, so waiting costs more. Call as soon as you see standing water.

    Do you handle sewer backups and sump pump failures?

    Yes, both. After a sewer backup, also phone city public works right away, since the question of main versus private line matters. Plymouth guidance asks residents to do so. Gloves and boots are the minimum while you wait.

    What does restoration cost?

    Nationally, HomeAdvisor reported $1,364 to $6,301 in 2025, averaging about $3,833. Those are not Plymouth prices. A written price for your house comes after the technician has measured the damage.

    Can I stay in the house during drying?

    Often yes, if the wet area is a lower level and the power to it is safe. Air movers and dehumidifiers are loud and warm the room. For sewage or a flooded furnace room, the technician will tell you plainly whether to leave.

    Which towns do you cover?

    Plymouth and 23 nearby towns within about 25 km, from Navarre and Wayzata to Champlin, Rogers, Hanover and Rockford. Some sit in Carver or Wright county. The full list is on the areas page.

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